iCloud authentication fails (Monterey on Monterey on M1)

I use a 13" MBP (16 GB) to run a Monterey guest on a Monterey host (macOS 12.3.1) with Parallels 17.1.2 (51548). Parallel Tools are installed in the guest system.

Internet access is working. I can load web pages in Safari. But when I try to connect to my Apple ID in the guest OS, I get an unspecific error message:


Any ideas why and how to fix this?

 

This is a known limitation of the currently available macOS image, hopefully it will be resolved in a future release (this is not just you / no fix is available that I am aware of)

 

Hi @MattPackwood. Thanks for your reply.

 

Case closed. I have returned my license, because my experience of virtualizing macOS on macOS on an M1 was so disfunctional:

• configuration https://forum.parallels.com/threads/no-config-options-at-all-shares-memory-screen.357117/
• keyboard layout https://forum.parallels.com/threads/keyboard-mapping-off-for-monterey-on-monterey-on-m1.357171/
• iCloud login https://forum.parallels.com/threads/icloud-authentication-fails-monterey-on-monterey-on-m1.357170/

I am under the impression that this kind of virtualization is utterly neglected, even though it has so many use cases in testing, development, security, separation of identities.

 

"utterly neglected" -- I absolutely agree.
Parallels macOS on M1 is a joke.

 

In macOS System Preferences (for Monterey 12.4):
Reproduction steps
Open System Preferences
Choose to "Sign into your Apple ID"
Add actual Apple ID
Add Password
Click next
Actual
Verification Failed
The action could not be completed
Expected
2FA alert on devices

Found these error in Console, not sure if relevant:
```
error 14:52:39.027230-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Failed to check circle status: Error Domain=com.apple.security.sos.error Code=2 UserInfo={numberOfErrorsDeep=0, NSDescription=<private>}
error 14:52:39.030628-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Nil account cannot possibly have a continuation-key token!
error 14:52:39.030668-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Nil account cannot possibly have a password-reset-token token!
```

 

@nickcronaideP I believe this is a symptom of a known issue, apparently there is an issue in the way macOS / Parallels handles "machine serial numbers" and virtual machines - there is a KB somewhere about it. There have not been any reports of an ETA on a fix.

 

This is appalling, I have upgraded Parallels to version 18.2, this issue signing in to Monterey VM still exists and is also the same for Ventura VM. This is a total waste of time!!!!

 

Wow.. I just bought a pro license and have stumbled into precisely this issue within just a few minutes...
That's quite a list of known issues and limitations.. wish I'd read that first :-/

I'm going to keep evaluating, for now..

 

Wow indeed It's been almost 3 years since the first M-series Macs were made available and that's the current level of support for Apple silicon VMs?!
It's STILL an issue in the most recent version of Parallels running Sonoma!
How exactly is one supposed to reasonably test the Sonoma betas? Spring for a spare Apple silicon computer?

 

In inability to use your Apple ID on a macOS VM in mid 2023 is absolutely insane. Makes for testing beta OSes near useless. Parallels should really pull their macOS VM support and just do Windows. Plus the lack of UI to do basic configuration like networking, CPUs, memory, disk, etc. aiso a joke. At least Fusion just does Windows and doesn't try to fake macOS VMs.

 

Anyone tried VMWare Fusion - Give it a try.

 

Same here. Please developer team work on it and make it work. I need to test something with Intone etc. and add need it