iCloud authentication fails (Monterey on Monterey on M1)

Discussion in 'Mac OS X Guest OS Discussion' started by MalEbenSo, Apr 8, 2022.

  1. MalEbenSo

    MalEbenSo Bit Poster

    Messages:
    12
    I use a 13" MBP (16 GB) to run a Monterey guest on a Monterey host (macOS 12.3.1) with Parallels 17.1.2 (51548). Parallel Tools are installed in the guest system.

    Internet access is working. I can load web pages in Safari. But when I try to connect to my Apple ID in the guest OS, I get an unspecific error message:
    Bildschirmfoto 2022-04-08 um 21.21.49.png

    Any ideas why and how to fix this?
     
  2. MattPackwood

    MattPackwood Bit Poster

    Messages:
    24
    This is a known limitation of the currently available macOS image, hopefully it will be resolved in a future release (this is not just you / no fix is available that I am aware of)
     
  3. MalEbenSo

    MalEbenSo Bit Poster

    Messages:
    12
  4. MalEbenSo

    MalEbenSo Bit Poster

    Messages:
    12
    Case closed. I have returned my license, because my experience of virtualizing macOS on macOS on an M1 was so disfunctional:
    I am under the impression that this kind of virtualization is utterly neglected, even though it has so many use cases in testing, development, security, separation of identities.
     
    CarlosR29 likes this.
  5. bad.nerd

    bad.nerd Bit Poster

    Messages:
    11
    "utterly neglected" -- I absolutely agree.
    Parallels macOS on M1 is a joke.
     
    Ntersol Tom and CarlosR29 like this.
  6. nickcronaideP

    nickcronaideP

    Messages:
    1
    In macOS System Preferences (for Monterey 12.4):
    Reproduction steps
    Open System Preferences
    Choose to "Sign into your Apple ID"
    Add actual Apple ID
    Add Password
    Click next
    Actual
    Verification Failed
    The action could not be completed
    Expected
    2FA alert on devices

    Found these error in Console, not sure if relevant:
    ```
    error 14:52:39.027230-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Failed to check circle status: Error Domain=com.apple.security.sos.error Code=2 UserInfo={numberOfErrorsDeep=0, NSDescription=<private>}
    error 14:52:39.030628-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Nil account cannot possibly have a continuation-key token!
    error 14:52:39.030668-0700 com.apple.preferences.AppleIDPrefPane.remoteservice Nil account cannot possibly have a password-reset-token token!
    ```
     
  7. MattPackwood

    MattPackwood Bit Poster

    Messages:
    24
    @nickcronaideP I believe this is a symptom of a known issue, apparently there is an issue in the way macOS / Parallels handles "machine serial numbers" and virtual machines - there is a KB somewhere about it. There have not been any reports of an ETA on a fix.
     

Share This Page