I'm not able to use my license on my new Mac....

B

Br.uno

Bit poster
My old Mac has a display problem, thats why I bought a new machine.
I used the Migration Assistant to move all data from the old to the new Mac.
When I start Parallels, I get the message that I have reached the activation limit.
I'm not able to free the license on my old Mac, not in my Parallels account and not using the command prlsrvctl deactivate-license
I have created a support ticket on 2021-07-13 21:02:26 with the number 2997497 but have not had any reaction.
I need parallels to work for my daily business!

Please help....
 
Br.uno said:
My old Mac has a display problem, thats why I bought a new machine.
I used the Migration Assistant to move all data from the old to the new Mac.
When I start Parallels, I get the message that I have reached the activation limit.
I'm not able to free the license on my old Mac, not in my Parallels account and not using the command prlsrvctl deactivate-license
I have created a support ticket on 2021-07-13 21:02:26 with the number 2997497 but have not had any reaction.
I need parallels to work for my daily business!

Please help....
Click to expand...
Hello,
it looks like you've already resolved the issue.
But if you have any additional questions please let us know.
 
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