Imac migration and Parallels installation problems

Discussion in 'Installation and Configuration' started by karenf2, Nov 10, 2022.

  1. karenf2

    karenf2

    Messages:
    1
    Hi. Be very grateful for help as this problem is very urgent and cant get a response from Parallels via Messenger. Ive just migrated from imac running Big Sur to a new imac running Monterey. I was on Parallels 16 and this migrated across but got a message upgrade to 17 which i didnt and typed use current. Then get a pop up asking for administrator name and password. Ive put in what i was sure it was but wont accept that.
    So i thought id upgrade to Parallels 18 to see if that fixed it but the same problem. How do i find out/reset the admin name and password or what am i doing wrong. I urgently need to get parallels up and running on new mac as buyer of the other one is coming to collect and I cant do without accounting software.
     

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