Hi I have installed USB3 Scanner on Parallels11, it is working correctly as in being recognised and functioning but it does not show an image in the screen. I have re installed the software tried several different options. I checked that it was working correctly as per spec by creating a Bootcamp install and everything is fine ie image shows no problems etc. Any Suggestions as it look like a shared driver issue, also the mouse does not seem to work either. Cheers Andrew
Hello Andrew, Please follow this article to reinstall Parallels Tools and check if it fixes the issue.
