In-App Popup Windows Hide Behind Current Window in Parallels 27

JonB7

JonB7

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I'm finding that since the update, popup windows in certain applications, ChessBase Fritz Playchess hide behind the current window, instead of coming to front as is normal and usual prior to the update. I have to click out of the app, say to the Mac Finder, then back into the app in order for the popup to be accessible.
 
I am getting the same issue. Using the keyboard button to show all windows - used other be Expose move I think - I can see all open windows and then I can select it. For me this is Access (I use that more than any other app so only notice in that) and is only in Coherence mode.
 
I have the same issue since the update (27 Pro Edition). Press Command-Tab twice brings the window to the front, but this is very annonying.
 
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I have the same issue - new to Mac and Parallels, glad to see this looks like a bug. Thought it may have been how coherence mode just was.
 
Parallels has advised me to downgrade to the previous version until they fix the problem. I’ve done that and the problem is gone
 
Hello Everyone,

We are aware of the issue where in-app pop-up windows hide behind the active window in Coherence mode on Parallels Desktop 27. Our Development team is actively working on a fix for an upcoming update.

In the meantime, please follow the workaround below to restore functionality by downgrading to Parallels Desktop 26.4.1:
1. Shutdown your virtual machine (Click on the Actions menu on top of the Mac menu bar > Shutdown)
2. Download and install Parallels Desktop 26.4.1 via the link https://download.parallels.com/desktop/v26/26.4.1-57516/ParallelsDesktop-26.4.1-57516.dmg
3. Launch your virtual machine > Parallels Tools installation shall begin automatically > once completed, please restart the virtual machine.

Lastly, you may subscribe to this article https://kb.parallels.com/en/131168 by clicking on the Get update button so that you are notified once the fix is released.

Thank you!
 
It would be nice if the current buggy version was removed as twice now I've received the update popup and thinking it was a new fix, installed it, only to realize it was the current buggy version and had to reinstall 57516
 
This is strange. I just got the pop-up on my Mac saying build 58670 is available. That's odd because I used to get the pop-up 58673 isavailable. Did they pull the 58673? I'm still not updating till they fix this coherence thing anyway.
 
I resorted back to 26.4.1 on the recommendation of Staff Member which fixed it issue for now. Of course now each day I get reminded that I need to update. to Mac 27.0.1 (58670) to fix another annoying issue of Excel remaining on screen after start up. I searched the forums, and I don't see any timeline on fix for in app popup issue. Hopefully its soon!
 
Same issue here on Parallels Desktop 27 Pro Edition (58673), Apple silicon Mac, macOS Tahoe 26.6.2, Windows 11 ARM VM in Coherence mode.

Dialogs/pop-ups of Windows applications briefly appear in front and then jump behind the active window. In my case it affects the backup dialog when closing Lexware FinanzManager 2027. I have to bring the window forward manually (Dock click or Cmd+Tab twice).

What I tried:
- Reinstalled Parallels Tools: only a short-term improvement
- Full Mac restart: no change
- Downgrade to 26.4.1 (57516) as recommended by staff: native Windows dialogs (e.g. Notepad) stay in front, but the FinanzManager dialog still occasionally goes behind
- Updated to the latest 27.0.2 build: issue still present

Since the staff reply from Sep 2 (a fix is being worked on for an upcoming update), there has been no further information. Could the Parallels team please share:
1. an estimated timeframe for the fix,
2. whether a beta/hotfix build is available for testing, and
3. whether there is any setting that avoids the problem in the meantime?

Also, FYI: although my license is registered in My Account, the support portal only offers me Facebook Messenger, Twitter and community support, so I cannot open a ticket. Any hint on how to reach support directly would be appreciated.

Thank you!
 
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