Incompatible Graphics with CrystalMaker

Discussion in 'Mac OS X Guest OS Discussion' started by DavidB75, Feb 12, 2020.

  1. DavidB75

    DavidB75

    Messages:
    1
    Hello, I am trying to run the Windows version of CrystalMaker on a Mac through Parallels because our research group only has a Windows license.
    It won't run, saying that I don't have the right graphics setup. Can I change how it sees my graphics card?
    It only sees: Name - Parallels Display Adaptor (WDDM); DeviceID - VideoController1; AdaptorRAM - 1061855232; DriverVersion - 15.1.2.47123; VideoProcessor - Virtual Adaptor.
    I think that it needs to see my underlying video card information...
    See attached photo for warning message.
     

    Attached Files:

  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,835
    Hi, could you please collect the tech report right after the issue reproduced and post the report's ID here.
    Thanks in advance.
     
  3. StephanieM2

    StephanieM2 Bit Poster

    Messages:
    1
    Hi I have the exact same problem and I submitted the tech report. My ID is 345154385
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,835
    Thank you for the provided info.
    Did you check this article?
     
  5. MoniaN

    MoniaN

    Messages:
    1
    Hi, did you ever find a solution? - I have the exactly same problem...
     

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