installation assistant keeps blank

Discussion in 'Installation and Configuration' started by Hansd7, Mar 15, 2019.

  1. Hansd7

    Hansd7 Bit Poster

    Messages:
    4
    Since a day or 2, my installation assistant keeps blank, I am not able to make any new installations anymore. Did the "QT_QUICK_BACKEND=software open /Applications/Parallels\ Desktop.app" commando in the terminal box but no joy. Any more to try?

    Thanks.
    Hans.
    i use Parallels Desktop 14 Pro edition. on a Macbook Pro, version macOS Mojave 10.14.4 Beta
     
  2. Hansd7

    Hansd7 Bit Poster

    Messages:
    4
    Did just the latest Parallels update 14.1.3 but that did not change anything.

    Hans.
     
  3. Hansd7

    Hansd7 Bit Poster

    Messages:
    4
    no one can help me with this??
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,025
    Hi, please reproduce the issue and right after that generate the problem report
    Then please execute this command in Terminal
    QT_QUICK_BACKEND=software open /Applications/Parallels\ Desktop.app

    and make a screenshot of the output and then generate one more problem report

    Please reply us back with the report's IDs.
     

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