installation assistant keeps blank

Discussion in 'Installation and Configuration of Parallels Desktop' started by Hansd7, Mar 15, 2019.

  1. Hansd7

    Hansd7 Bit poster

    Messages:
    4
    Since a day or 2, my installation assistant keeps blank, I am not able to make any new installations anymore. Did the "QT_QUICK_BACKEND=software open /Applications/Parallels\ Desktop.app" commando in the terminal box but no joy. Any more to try?

    Thanks.
    Hans.
    i use Parallels Desktop 14 Pro edition. on a Macbook Pro, version macOS Mojave 10.14.4 Beta
     
    Hansd7, Mar 15, 2019
    #1
  2. Hansd7

    Hansd7 Bit poster

    Messages:
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    Did just the latest Parallels update 14.1.3 but that did not change anything.

    Hans.
     
    Hansd7, Mar 15, 2019
    #2
  3. Hansd7

    Hansd7 Bit poster

    Messages:
    4
    no one can help me with this??
     
    Hansd7, Mar 16, 2019
    #3
  4. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hi, please reproduce the issue and right after that generate the problem report
    Then please execute this command in Terminal
    QT_QUICK_BACKEND=software open /Applications/Parallels\ Desktop.app

    and make a screenshot of the output and then generate one more problem report

    Please reply us back with the report's IDs.
     
    Maria@Parallels, Mar 18, 2019
    #4

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