You have disabled access. Please either correct this material breach of the agreement, or provide liquidated damages. Your abusive DRM is wasting my time.
We can see that you have created a support ticket and all the issue you have reported was resolved. Let us know if you have any questions.
The only way to do that, however, was to purchase a new copy, file a ticket, then get a refund for the copy. Nothing about this process is acceptable. This is not a win.