installation problems - somebody help!!!!

J

JSiN

Bit poster
i am really having a difficult time getting parallels installed onto my mbp 2.33ghz running leopard.... i already have bootcamp working perfectly, but want to have parallels running as well. so i have now downloaded and tried to install the latest parallels 3.0 5540 build, as well as the 5160 build...and the problem exists with BOTH.... heres the issue:

i click on the installer icon, move through the agreements blah blah blah, and then i click install, and the installation barely begins indicated by 1 or 2 pixel width's of the progress bar filled....and then N O T H I N G....it just freezes, not crashes my system, but just freezes in place, and i have to then force quit the installer, and here we are now...

whats up with this??? somebody PLEASE help!!!!
thanks!!!
 
Hello,

please, try to perform the following:
1. Check, if Internet Sharing is enabled (Mac -> System preferences -> Sharing).
2. If so, please disable Internet Sharing. Installation will be finished properly.
3. After the installation enable Internet Sharing if required.
Will it help?

Best regards,
Alicia.
 
tried turning internet sharing off, and it didn't help at all..... it does the exact same thing...
freezes at the very beginning of the install script....anything else???
 
Ok, let's try another solution

At the moment of freeze, open Terminal application (Applications - Utilities) and execute the commands below without quotation marks:

* "cd /Volumes/Parallels Desktop/Install Parallels Desktop.pkg/Contents/Resources"
* "sudo ./preflight"

Parallels Desktop for Mac installation should be finished properly.

Best regards,
Alicia.
 
parallels freeze

Alicia provided a solution that involved using a Terminal command string. This looks like it is for an install from disk. I'm installing from a download with the .dmg on my desktop - can you tell me what the syntax should be for the command/
 
cd "/Volumes/Parallels Desktop/Install Parallels Desktop.pkg/Contents/Resources"
sudo ./preflight

it's the command you should run. cd doesn't stand for "compact disc", it's for choosing a directory to work with.

Best regards,
Alicia.
 
any other suggestions?

I used the commands as suggested - the installation window stays frozen. One other symptom seems to be that when the installer freezes I lose my wi-fi connection and can't re-establish this until I shut down and restart. Any other suggestions to help me install parallels?
 
Hello,

could you please precise - you executed commands at the moment of freeze?

Best regards,
Alicia.
 
I responded in the time it took me to bring up the Terminal utility and enter the commands - probably a few minutes rather than seconds.
 
Please, try to do the following:
select Macintosh HD on the left tab and click the Repair Disk Permissions button. And then reboot your Mac.
Will it work?

Best regards,
Alicia.
 
I've tried going through the full routine again after repairing permissions.
I dumped the installer log - I don't know if this is useful:
Nov 16 15:38:13 Apple Installer[244]: @(#)PROGRAM:Install PROJECT:Install-374
Nov 16 15:38:13 Apple Installer[244]: @(#)PROGRAM:Installer PROJECT:Installer-276
Nov 16 15:38:13 Apple Installer[244]: Hardware: MacBookPro1,1 @ 2.00 GHz (x 2), 2048 MB RAM
Nov 16 15:38:13 Apple Installer[244]: Running OS Build: Mac OS X 10.5 (9A581)
Nov 16 15:38:14 Apple Installer[244]: Parallels Desktop Installation Log
Nov 16 15:38:14 Apple Installer[244]: Opened from: /Volumes/Parallels Desktop/Install Parallels Desktop.pkg
Nov 16 15:38:16 Apple installdb[246]: Opened receipt database on '/' with schema 17.
Nov 16 15:38:27 Apple Installer[244]: ================================================================================
Nov 16 15:38:27 Apple Installer[244]: User picked Standard Install
Nov 16 15:38:27 Apple Installer[244]: Choices selected for installation:
Nov 16 15:38:27 Apple Installer[244]: Upgrade: "Parallels Desktop"
Nov 16 15:38:27 Apple Installer[244]: ================================================================================
Nov 16 15:38:28 Apple installdb[250]: Opened receipt database on '/' with schema 17.
Nov 16 15:38:28 Apple Installer[244]: Preparing volume "Macintosh HD" for installation
Nov 16 15:38:28 Apple Installer[244]: Configuring volume "Macintosh HD"
Nov 16 15:38:29 Apple Installer[244]: Free space on "Macintosh HD": 17.8 GB (19073822720 bytes).
Nov 16 15:38:29 Apple Installer[244]: Create temporary directory "/private/tmp/Install Parallels Desktop.pkg.244XoiwHR"
Nov 16 15:38:29 Apple Installer[244]: run preflight script for Parallels Desktop
Nov 16 15:38:29 Apple runner[247]: preflight[251]: grep: /Applications/Parallels/Parallels.app/Contents/Info.plist: No such file or directory
Nov 16 15:38:29 Apple runner[247]: preflight[251]:
Nov 16 15:38:29 Apple runner[247]: preflight[251]: /Volumes/Parallels Desktop/Install Parallels Desktop.pkg/Contents/Resources/preflight: line 82: /Library/StartupItems/Parallels/Parallels: No such file or directory
Nov 16 15:38:29 Apple runner[247]: preflight[251]:
Nov 16 15:38:29 Apple runner[247]: preflight[251]: kextunload: /Library/StartupItems/Parallels/Pvsvnic.kext: no such bundle file exists
Nov 16 15:38:29 Apple runner[247]: preflight[251]:
Nov 16 15:38:29 Apple runner[247]: preflight[251]: can't add kext (file access/permissions).
Nov 16 15:38:29 Apple runner[247]: preflight[251]:
 
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