installed parallel 19 a lost windows access, please help

Discussion in 'Installation and Configuration of Parallels Desktop' started by SandeepS5, Aug 22, 2023.

  1. SandeepS5

    SandeepS5 Bit poster

    Messages:
    1
    Hi

    I installed parallel 19 today and after upda†ing it was not able to locate windows, if someone can help with that, thanks
     
    SandeepS5, Aug 22, 2023
    #1
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    552
    Hello SandeepS5,

    Kindly perform the following actions to locate your virtual machine.

    1. On your host Mac, go to Finder > Applications > Utilities > Terminal.
    2. Run the command:
    open ~/Parallels
    A new Finder window should open and display your current virtual machines.
    3. Double-click on your Windows virtual machine to register and start your virtual machine.

    If the issue persists, kindly collect a technical report at the moment of issue reproduction (
    (click the Parallels icon >Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID as a reply to this post.
     
    Adeboye Adeotan, Aug 22, 2023
    #2

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