Installer Crashes

ShaneH6

Bit poster
Apple MacBook Pro 2023, 64GB RAM, 2TB SSD.
I originally installed Parallels Desktop 18 from the App Store - no problem.
Wanting to upgrade to Parallels Desktop 18 Pro; only method to do this is from the License/Subscription menu, which isn't given in the AppStore version.
I uninstall App Store version. Logged into Parallels site and download latest version (hopefully to get the Upgrade button).
Installer keeps crashing.
I removed all traces of the original install with Parallels Toolbox. No dice.
The App Store version works, but it is missing features, like the Upgrade Subscription and Coherence Mode.
Where can I download a fully-working installer, for the M2 Max chips?
 
Apple MacBook Pro 2023, 64GB RAM, 2TB SSD.
I originally installed Parallels Desktop 18 from the App Store - no problem.
Wanting to upgrade to Parallels Desktop 18 Pro; only method to do this is from the License/Subscription menu, which isn't given in the AppStore version.
I uninstall App Store version. Logged into Parallels site and download latest version (hopefully to get the Upgrade button).
Installer keeps crashing.
I removed all traces of the original install with Parallels Toolbox. No dice.
The App Store version works, but it is missing features, like the Upgrade Subscription and Coherence Mode.
Where can I download a fully-working installer, for the M2 Max chips?

Hello,

Thank you for your feedback.

Please download and install Parallels Desktop 18: https://www.parallels.com/directdownload/pd18

Let us know if the issue still persists.
 
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