Installing RAS RD Session Host Agent

D

DavidD46

Bit poster
Hi All,
New to Parallels. When I try and add the first RAS RD Session Host Agent from "Start" I get the following:
"Please check that the following conditions are met on the destination computer: the logged-on user has admin privileges. Firewalls allow traffic on incoming 135 and 445. UAS and sharing wizard are disabled."

  • We are using domain admin credentials.
  • Anti-virus is disabled.
  • The Windows Firewall is disabled (we did try adding the ports but for testing just turned it off for now).
  • UAC is disabled.
But the install still Fails. Any ideas what to check?
 
Looks like page 24 of the admin guide is incorrect. When pushing out the installer you have to supply Local Admin credentials, not Domain Admin credentials. You'd think that both would work but that is not the case.
 
DavidD46 said:
Looks like page 24 of the admin guide is incorrect. When pushing out the installer you have to supply Local Admin credentials, not Domain Admin credentials. You'd think that both would work but that is not the case.
Click to expand...
Yes, Local Admin is required to install the agent but you could also deploy a GPO for restricted groups that adds the domain admin user group, or user, to the local admin of the workstations. This is how I deployed RDSH when I was using them, but now we use VDI with autoscaling. They're still RDSH, but automated with sysprep instead of manually creating RDSH servers/clones. I've found several caveats with the documentation myself, but generally with enough trial and error (and support requests), I've worked through most of the nuance.
 
Hi,
I've got a similar issue but without a domain.
We just wanna try RAS instead of CITRIX but I may be to stupid setting up a RD Sessionhost.

What I've done:
- Checked the ports (they're open)
- User is admin
- UAC and sharing wizard is disabled

If I add the server even the installer failed, I'm able to reboot or shutdown the server via "tools" without problems.
But installing the agent itself fails...

Any idea?

My devenvironment:
2x VPS with unlicensed windows server 2019
On one VPS ras admin is installed and the second vps is for linking via rd sessionhost...
 
Hi,
I had similar problems with the RAS Tenant Broker under version 18. I noticed that there is a problem with version 18 and the agent transfer logic.
So I switched to version 17 as long as the problem with version 18 persists. I reported the problem to the support team and they are already working on a fix.
They are optimistic that the problem will be fixed in the next release.

If the problem persists with version 17, I would manually install the agent on the servers and try a takeover via the RAS console.

Best regards
Patrick
 
There is a workaround to this issue - just install the agent manually using the RAS Server installer and selecting the corresponding component. After that you can join this host to the existing RAS Farm with no issues.
 
any news on that issue? just upgrade one server from 17.1 to 18.1 and the agent upgrade on both terminal server´s keeps failing.
The workaround doesn´t seem to be availalbe anymore with rasinstaller msi due to missing manual component setup.
 
You get the error message when you push the update via the RAS console? If so, what error message do you get?
I have not had this problem since 18.1 (22733). Uninstall the RAS Agent on the affected systems and then try the manual installation with the .msi file on those systems.
 
You must log in or register to reply here.
Back
Top