internet connection missing

[RaffaeleF]

when i go to activate my parallel 15 i have a message internet connection missing
why?

 

[GowthamR@Parallels]

@RaffaeleF Hi, Third-party antivirus/firewall application blocks connection to the Parallels registration server. Please disable proxy settings in Mac System Preferences - Network - Active connection - Advanced - Proxy - disable the socks proxy. For reference please refer to this KB article https://kb.parallels.com/113744