Invalid email given upon purchase. No confirmation received

Discussion in 'Licensing and Activation' started by JackB20, Oct 18, 2023.

  1. JackB20

    JackB20 Bit poster

    Messages:
    1
    I have entered an invalid email address when purchase Parallels Desktop pro for Mac upgrade.
    I believe I used Jack***n@gmail.com instead Jack***m@gmail.com.
    The payment was carried out normally but I can't receive any information invoice and upgrade information too.
    How can I receive my purchase information?
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    586
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     

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