Is this a Parallels Installation or a Windows Issue?

Discussion in 'Installation and Configuration' started by Mark F, Jun 29, 2017.

  1. Mark F

    Mark F Member

    Messages:
    32
    I've been running Parallels for a while (latest version on auto update) and this morning when I tried to open W10 I got the error window below. Everything was working fine yesterday. I have tried restoring the .pvm file using both Time Machine and form Carbon Copy Cloner and both yield the same error message. I'm wondering if there is a problem on the Parallels side?

    Help would be greatly appreciated as I cannot get to my files. If this is not a Parallels issue, any suggstions on how to proceed would be appreciated also.

    Thanks.
     

    Attached Files:

  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @Mark F , please follow steps suggested here and let us know if this helps.
     

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