Issue installing parallels tools in Kali

Discussion in 'Parallels Toolbox for Mac' started by EstebanS1, Dec 3, 2022.

  1. EstebanS1

    EstebanS1 Bit poster

    Messages:
    1
    Hello team, I'm having issues installing parallels tools in kali linux:

    12-03 03:40:31.305 W /PTIAgent:14374:3826/ [PTIA_GUEST] Tools state = 0 (oldNotation = 0)
    12-03 03:40:31.312 W /PTIAgent:14374:3883/ [PTIA_GUEST] Start installation (silent = 0 local = 1 onlyDownload = 0)
    12-03 03:40:46.383 W /PTIAgent:14374:3883/ [PTIA_GUEST] Start child process: cmd /media/cdrom0/installer/iagent64/../ptiagent-cmd args --reboot --nosingle
    12-03 03:40:46.452 W /PTIAgentCmd:14535:38c7/ [PTIA_GUEST] Tools state = 0 (oldNotation = 0)
    12-03 03:40:46.455 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Start installation (silent = 0 local = 1 onlyDownload = 0)
    12-03 03:40:46.458 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Unpack completed successfully
    12-03 03:40:46.461 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Start Tools installation and wait for its completion.
    12-03 03:40:46.464 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Start Tools installation and wait for its completion.
    12-03 03:40:53.085 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Tools installation failed.
    12-03 03:40:53.092 F /PTIAgentCmd:14535:390c/ Command failed : umount "/media/cdrom0/installer/iagent64/". ExitCode=32 ErrorCode=5
    12-03 03:40:53.094 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Failed to unmount image with tools installer.
    12-03 03:40:53.099 W /PTIAgentCmd:14535:390c/ [PTIA_GUEST] Installation result = 4
    12-03 03:40:53.103 F /PTIAgent:14374:3883/ sudo exit status code 1024
    12-03 03:40:53.106 F /PTIAgent:14374:3883/ sudo terminated with 4 status:
    12-03 03:40:53.108 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.110 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.113 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.115 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.118 F /PTIAgent:14374:3883/ ptiagent-cmd progress 3
    12-03 03:40:53.120 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.122 F /PTIAgent:14374:3883/ ptiagent-cmd progress 15
    12-03 03:40:53.125 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.127 F /PTIAgent:14374:3883/ Started installation of Parallels Guest Tools version '18.0.3.53079'
    12-03 03:40:53.129 F /PTIAgent:14374:3883/ Previous version was not found. Nothing to backup.
    12-03 03:40:53.132 F /PTIAgent:14374:3883/ ptiagent-cmd progress 15
    12-03 03:40:53.134 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.136 F /PTIAgent:14374:3883/
    12-03 03:40:53.139 F /PTIAgent:14374:3883/ Sat Dec 3 03:40:46 CET 2022
    12-03 03:40:53.141 F /PTIAgent:14374:3883/ Start installation or upgrade of Guest Tools
    12-03 03:40:53.143 F /PTIAgent:14374:3883/ ptiagent-cmd progress 23
    12-03 03:40:53.146 F /PTIAgent:14374:3883/ ptiagent-cmd progress 32
    12-03 03:40:53.148 F /PTIAgent:14374:3883/ Installed Guest Tools were not found
    12-03 03:40:53.152 F /PTIAgent:14374:3883/ Register service to install new Guest Tools
    12-03 03:40:53.155 F /PTIAgent:14374:3883/ ptiagent-cmd progress 40
    12-03 03:40:53.158 F /PTIAgent:14374:3883/ Perform installation into the /usr/lib/parallels-tools directory
    12-03 03:40:53.160 F /PTIAgent:14374:3883/ ptiagent-cmd progress 49
    12-03 03:40:53.162 F /PTIAgent:14374:3883/ make: Entering directory '/usr/lib/parallels-tools/kmods'
    12-03 03:40:53.165 F /PTIAgent:14374:3883/ Will use compiler CC="cc".
    12-03 03:40:53.167 F /PTIAgent:14374:3883/ Compiler version "cc (Debian 12.2.0-9) 12.2.0"
    12-03 03:40:53.169 F /PTIAgent:14374:3883/ cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc
    12-03 03:40:53.172 F /PTIAgent:14374:3883/ make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
    12-03 03:40:53.174 F /PTIAgent:14374:3883/ 1: /lib/modules/6.0.0-kali3-amd64/build
    12-03 03:40:53.177 F /PTIAgent:14374:3883/ 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    12-03 03:40:53.179 F /PTIAgent:14374:3883/ 3: 20221203
    12-03 03:40:53.181 F /PTIAgent:14374:3883/ 4: 1.10.2
    12-03 03:40:53.184 F /PTIAgent:14374:3883/ Start compile prl_tg...
    12-03 03:40:53.186 F /PTIAgent:14374:3883/ make -C /lib/modules/6.0.0-kali3-amd64/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules
    12-03 03:40:53.188 F /PTIAgent:14374:3883/ make[2]: Entering directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.192 F /PTIAgent:14374:3883/ 1: /lib/modules/6.0.0-kali3-amd64/build
    12-03 03:40:53.194 F /PTIAgent:14374:3883/ 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    12-03 03:40:53.197 F /PTIAgent:14374:3883/ 3: 20221203
    12-03 03:40:53.199 F /PTIAgent:14374:3883/ 4: 1.10.2
    12-03 03:40:53.202 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
    12-03 03:40:53.205 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o
    12-03 03:40:53.207 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o
    12-03 03:40:53.210 F /PTIAgent:14374:3883/ 1: /lib/modules/6.0.0-kali3-amd64/build
    12-03 03:40:53.212 F /PTIAgent:14374:3883/ 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg
    12-03 03:40:53.215 F /PTIAgent:14374:3883/ 3: 20221203
    12-03 03:40:53.217 F /PTIAgent:14374:3883/ 4: 1.10.2
    12-03 03:40:53.219 F /PTIAgent:14374:3883/ MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers
    12-03 03:40:53.222 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o
    12-03 03:40:53.224 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko
    12-03 03:40:53.226 F /PTIAgent:14374:3883/ BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko
    12-03 03:40:53.229 F /PTIAgent:14374:3883/ Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux
    12-03 03:40:53.232 F /PTIAgent:14374:3883/ make[2]: Leaving directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.234 F /PTIAgent:14374:3883/ make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
    12-03 03:40:53.239 F /PTIAgent:14374:3883/ cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||:
    12-03 03:40:53.242 F /PTIAgent:14374:3883/ cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers
    12-03 03:40:53.245 F /PTIAgent:14374:3883/ make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs'
    12-03 03:40:53.249 F /PTIAgent:14374:3883/ make -C /lib/modules/6.0.0-kali3-amd64/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc
    12-03 03:40:53.251 F /PTIAgent:14374:3883/ make[2]: Entering directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.254 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o
    12-03 03:40:53.257 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o
    12-03 03:40:53.259 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o
    12-03 03:40:53.262 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o
    12-03 03:40:53.264 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o
    12-03 03:40:53.266 F /PTIAgent:14374:3883/ MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers
    12-03 03:40:53.269 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o
    12-03 03:40:53.272 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko
    12-03 03:40:53.275 F /PTIAgent:14374:3883/ BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko
    12-03 03:40:53.277 F /PTIAgent:14374:3883/ Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux
    12-03 03:40:53.280 F /PTIAgent:14374:3883/ make[2]: Leaving directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.282 F /PTIAgent:14374:3883/ make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs'
    12-03 03:40:53.285 F /PTIAgent:14374:3883/ cd prl_eth/pvmnet && make CC=cc
    12-03 03:40:53.287 F /PTIAgent:14374:3883/ make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
    12-03 03:40:53.290 F /PTIAgent:14374:3883/ make -C /lib/modules/6.0.0-kali3-amd64/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc
    12-03 03:40:53.293 F /PTIAgent:14374:3883/ make[2]: Entering directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.295 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o

    12-03 03:40:53.298 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o

    12-03 03:40:53.300 F /PTIAgent:14374:3883/ MODPOST /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Module.symvers

    12-03 03:40:53.302 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o

    12-03 03:40:53.305 F /PTIAgent:14374:3883/ LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko

    12-03 03:40:53.307 F /PTIAgent:14374:3883/ BTF [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
    12-03 03:40:53.310 F /PTIAgent:14374:3883/ Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko due to unavailability of vmlinux
    12-03 03:40:53.313 F /PTIAgent:14374:3883/ make[2]: Leaving directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.315 F /PTIAgent:14374:3883/ make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
    12-03 03:40:53.317 F /PTIAgent:14374:3883/ cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc
    12-03 03:40:53.320 F /PTIAgent:14374:3883/ make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze'
    12-03 03:40:53.323 F /PTIAgent:14374:3883/ make -C /lib/modules/6.0.0-kali3-amd64/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules
    12-03 03:40:53.325 F /PTIAgent:14374:3883/ make[2]: Entering directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.327 F /PTIAgent:14374:3883/ CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o
    12-03 03:40:53.330 F /PTIAgent:14374:3883/ /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.c: In function 'seq_show':
    12-03 03:40:53.332 F /PTIAgent:14374:3883/ /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.c:309:9: error: implicit declaration of function 'bdevname'; did you mean 'dev_name'? [-Werror=implicit-function-declaration]
    12-03 03:40:53.335 F /PTIAgent:14374:3883/ 309 | bdevname(fsb->sb->s_bdev, buf);
    12-03 03:40:53.337 F /PTIAgent:14374:3883/ | ^~~~~~~~
    12-03 03:40:53.340 F /PTIAgent:14374:3883/ | dev_name
    12-03 03:40:53.342 F /PTIAgent:14374:3883/ cc1: some warnings being treated as errors
    12-03 03:40:53.345 F /PTIAgent:14374:3883/ make[3]: *** [/usr/src/linux-headers-6.0.0-kali3-common/scripts/Makefile.build:254: /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o] Error 1
    12-03 03:40:53.347 F /PTIAgent:14374:3883/ make[2]: *** [/usr/src/linux-headers-6.0.0-kali3-common/Makefile:1876: /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze] Error 2
    12-03 03:40:53.350 F /PTIAgent:14374:3883/ make[2]: Leaving directory '/usr/src/linux-headers-6.0.0-kali3-amd64'
    12-03 03:40:53.353 F /PTIAgent:14374:3883/ make[1]: *** [Makefile:20: modules] Error 2
    12-03 03:40:53.356 F /PTIAgent:14374:3883/ make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze'
    12-03 03:40:53.358 F /PTIAgent:14374:3883/ make: *** [Makefile.kmods:53: compile] Error 2
    12-03 03:40:53.361 F /PTIAgent:14374:3883/ make: Leaving directory '/usr/lib/parallels-tools/kmods'
    12-03 03:40:53.363 F /PTIAgent:14374:3883/ Error: could not build kernel modules
    12-03 03:40:53.366 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.368 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.371 F /PTIAgent:14374:3883/ Error: failed to install Parallels Guest Tools!
    12-03 03:40:53.373 F /PTIAgent:14374:3883/ Trying to restore previous Parallels Guest Tools installation...
    12-03 03:40:53.376 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.378 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.380 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.383 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.385 F /PTIAgent:14374:3883/ modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.0.0-kali3-amd64
    12-03 03:40:53.388 F /PTIAgent:14374:3883/
    12-03 03:40:53.390 W /PTIAgent:14374:3883/ [PTIA_GUEST] Tools installation failed
    12-03 03:40:53.396 W /PTIAgent:14374:3883/ [PTIA_GUEST] Installation result = 4

    Thank you
     

Share This Page