[ISSUE] Keyboard backlight goes off while typing in guest

W

winSharp93

Bit poster
Hello,

I noticed a little issue with Parallels Desktop for Mac 7.0.14924 running on my MBA (2011):

The keyboard backlight will go off after some seconds while typing text in the guest.
When hitting the touchpad or using the keyboard to enter text to any OSX-application, the backlight will go on again.

This happens both in full screen mode and in windowed mode.

It would be nice if this behavior could be fixed in the next version of Parallels!

Cheers
winSharp93
 
Hello winSharp93,

I suggest you to wait a couple of days and upgrade to a new build (15052) - if behaviour is still there - you should come back her with some screenshots and Problem Report ID.
 
I can confirm the same behavior with Parallels Desktop for Mac 7.0.15050 on the latest MacBook Pro. I observe it when I type in Win7 guest in coherence mode. Backlit goes off after ~2 minutes. I can bring it back on just by swiping the touchpad.

Cheers,
Chris

P.s. what screenshot would you require?

[Edit] Unfortunately issue is still there in the latest version, 7.0.15052
 
Last edited:
Ok. Attached are photos, as I can't take a screenshot of the keyboard. Issue reported on the latest Parallels version under Parallels support ticket: 11197429.
 

Attachments

  • Before.jpg
    Before.jpg
    104.2 KB · Views: 5
  • After.jpg
    After.jpg
    99.5 KB · Views: 5
Do you have 'Parallels Desktop -> Preferences -> Keyboard -> Enable Mac OS system shortcuts' set or unset?
If checkbox is unset, we do not pass keyboard events to host OS. This could be a reason of this behavior.

Could you make a try?
 
Yes, the box is unset. I've just ticked it and tried to replicate, and the behavior is gone. Thanks for the tip!
But shouldn't it work in both cases?

Kind regards,
Chris
 
questionable... In ideal world it should, but I have no idea how to implement this. Anyway, we will think on this.

Thank you for a quick feedback.
 
Thanks you your quick feedback too! That's absolutely no pain for me now. I don't remember why I didn't want Mac shortcuts in Windows :) Everything works as it should even with Mac shortcuts enabled, so no rush (as far as I'm concerned).
 
Yes, activating this option seems to resolve the problem.

However, I deactivated this option on purpose.
The reason behind it is simple: I mapped the CMD-Key on my MAC-Keyboard to the CTRL-Key in Windows (and the CTRL Key on my keyboard to the Windows-Key in Windows).
Now, while developing, I need CTRL+Space as an essential shortcut (which is CMD+Space on my keyboard).
Nevertheless, this combination would trigger the Spotlight Search Window on OSX.

Anyway, we will think on this.
Click to expand...
Thanks!
 
You must log in or register to reply here.
Back
Top