Issue on activate license key

Discussion in 'Parallels Remote Application Server' started by pcortegoso, Oct 25, 2016.

  1. pcortegoso

    pcortegoso Bit poster

    Messages:
    1
    Hey guys, i've been purchased two licenses keys today.
    When I started my parallels i put my license key and my old license key, but when I clicked on activate button nothing happped, the window just "refreshed".
    How can I fix it?

    PS: My old license key is for Parallels 7.1, and i've bought the 'upgrade' license key now.
     
  2. Valentin@Parallels

    Valentin@Parallels Parallels Support

    Messages:
    66
    Hi @pcortegoso
    From your description it seems that you refer to Parallels Desktop product, is that correct?
    Looking forward to hear from you soon!
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We can see that you have contacted Parallels Support and got the issue resolved. Feel free to reach out.
     

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