Issue when sending numerical characters to android client

[KimR8]

Hi,

When sending numerical characters trough the android client they are seen as if the shift key ( is/is not ) pressed.

Eg instead of 12345, i get !@#$%^&

For normal letters if functions perfectly.

We have already tried multiple combinations of keyboards etc to see if this matter but so far no difference, do we need to install a specific keyboard?

 

[AleksandrP4]

Hi,
When sending numerical characters trough the android client they are seen as if the shift key ( is/is not ) pressed.
Eg instead of 12345, i get !@#$%^&
For normal letters if functions perfectly.
We have already tried multiple combinations of keyboards etc to see if this matter but so far no difference, do we need to install a specific keyboard?

Hi @KimR8. Apologies regarding the issue. Can you provide more details about the remote app that you are using, as well as details about your device and Android version?

 

[bigwoice]

Hi,

When sending numerical characters trough the android app tiktok18 client they are seen as if the shift key ( is/is not ) pressed.

Eg instead of 12345, i get !@#$%^&

For normal letters if functions perfectly.

We have already tried multiple combinations of keyboards etc to see if this matter but so far no difference, do we need to install a specific keyboard?

It sounds like the Android client is interpreting number inputs with the Shift key active. This is likely a keyboard mapping or input mode issue, not a specific keyboard problem. Check if the input method or language settings on the Android device are forcing symbol input. You could also try programmatically sending keycodes instead of characters to avoid this issue.

 

[Alex Patsay]

Hey everyone, responding to this thread! We would greatly appreciate if when reporting your issue, you could provide some additional information, like a phone/tablet model, Android OS version, and any keyboard specs? also if you are using a "regular" keyboard or a "PC keyboard" in the app. Thank you!