Issue with PCAN USB FD in Win10 on Version 17.1.0 (51516)

Discussion in 'Installation and Configuration' started by AndreasR22, Nov 25, 2021.

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When to expect an update?

Poll closed Monday at 6:53 AM.
  1. As soon as possible

    1 vote(s)
    100.0%
  2. I have similar issues

    0 vote(s)
    0.0%
  3. This is a known issue

    0 vote(s)
    0.0%
  1. AndreasR22

    AndreasR22

    Messages:
    1
    I am using Parallels Version 17.1.0 (51516) with Windows 10 Pro 20H2 and can not continue to use a usb device from
    PEAK-System Technik GmbH, Darmstadt, Germany named PCAN-USB FD (USB\VID_0C72&PID_0012) ( driver: 4.2.3.16490).
    The corresponding software is PcanView.exe which is part of the driver setup. The software acts as normal with the found device until I want to receive or send data. It took me some time to realize that it is an issue with Parallels. I did not see any warning or error message. Neither from Win nor from Parallels.
    I would really appreciate an update for Parallels to get this working again.
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    449
    Hello, kindly refer to https://kb.parallels.com/en/128608 for resolving the issue. Thanks, Parallels Team.
     

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