Issue with resolution Parallels 16

R

RCP

Bit poster
Hi,
This morning I did the following on a MacBook Pro (15-inch, 2018):
- clean install of MacOS Big Sur
- created a Bootcamp partition with the latest Windows 10 and all its updates
- Bootcamp works fine -> no issues
- I purchased a license for Parallels 16
- Selected Bootcamp as the VM as it suggested

It opens up Windows, but the resolution is entirely wrong. It doesn't have full screen and it doesn't show multiple monitors. It seems the AMD videocard is not recognized.

Anybody else have this issue and is there a solution?
 
RCP said:
Hi,
This morning I did the following on a MacBook Pro (15-inch, 2018):
- clean install of MacOS Big Sur
- created a Bootcamp partition with the latest Windows 10 and all its updates
- Bootcamp works fine -> no issues
- I purchased a license for Parallels 16
- Selected Bootcamp as the VM as it suggested

It opens up Windows, but the resolution is entirely wrong. It doesn't have full screen and it doesn't show multiple monitors. It seems the AMD videocard is not recognized.

Anybody else have this issue and is there a solution?
Click to expand...
Hello, could you please provide us with a screenshot of the issue?
Also did you reinstall Parallels Tools?
 
Parallels tools did the trick. Thanks. In previous versions this was installed automatically (I think)? Hence the confusion.
 
RCP said:
Parallels tools did the trick. Thanks. In previous versions this was installed automatically (I think)? Hence the confusion.
Click to expand...
Thank you for your reply. Yes it has to be installed automatically.
Did you update to the latest Parallels Desktop build?
 
It was the original download when I purchased Parallels 16. So version 1 I think. I got an update earlier this week to a newer version.
 
No all is fine now. I don't know if (and how) I have to close this thread or mark as solved?
 
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