Issues with locking screen in windows 10

[RobinS2]

Hi!

I have some issues on a Windows Parallels machine running Windows 10,
The problem is that the customer that uses the computer sometimes get the windows lock screen, just intermittent, I have disabled all lock functions in the windows OS, No powersaving etc,

The computer is running OS X Mavericks.

If anyone have any idéa why the computer gets locked please help me.

Kind Regards .

 

[PaulChristopher@Parallels]

Hi Robin, Since we need to investigate deeper, please share a screenshot with us, so that we can check it for you. Thanks!

 

[RobinS2]

 

[PaulChristopher@Parallels]

Dear Robin, we couldn't see the screenshot attached to the forum, kindly attach a .jpeg files to view the content. Thanks!

 

[RobinS2]

Trying again then

 

[Ram@Parallels]

Hi Robin,
Please update Parallels Desktop to the latest build 11.1.1 (32408) & check if the issue still persisting. You can update to the latest build as suggested in this article. Latest version always available here: http://www.parallels.com/directdownload/pd11/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools).