Just updated and installed parallels 6, please help with sound

Discussion in 'Installation and Configuration of Parallels Desktop' started by daniel sainez, Sep 9, 2010.

  1. daniel sainez

    daniel sainez Bit poster

    Messages:
    2
    everything works great , super fast except for 2 things. the sound has about a 2 second delay before i can hear anything and when i load sounds into a certain plugin, it takes about 10x longer than it did before the upgrade. someone please help, i was excited for the update and spent all day trying to figure out why its doing this?!
     
  2. Andrew @ Parallels

    Andrew @ Parallels Parallels Team

    Messages:
    1,507
    daniel sainez,

    Please provide some more information:

    1. Click on menu Help->Report a Problem and post report ID here.
    2. Describe test case step by step - what are you doing, what outcome and what is expected behavior?
     
  3. summitscout

    summitscout Hunter

    Messages:
    118
    Reinstall Parallels Tools. This is likely what support will tell you to do first.
     
  4. daniel sainez

    daniel sainez Bit poster

    Messages:
    2
    ok, i have sent it in that way.. id number is 6619111
    any chance for a refund being that i cant use parallels 6 and went back to 5?
     
  5. Tom Collignon

    Tom Collignon Member

    Messages:
    39
    Also having soundproblems: not really 2 second delay but really weird (continuely repeating) sound or no sound.

    Not sollution yet?
     

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