Just updated to Version 10.2.2 (29105) and now my VM won't boot

[Jigs Gaton]

Hi all I just did the update on my MBA, and I get this:
View attachment 10042
So perhaps this is recoverable? If not, I have last week's backup Interesting enough, I did the same update on my iMac which runs a copy of this VM, and all that is fine.

 

[Dhruba@Parallels]

Hi all I just did the update on my MBA, and I get this:
View attachment 10042
So perhaps this is recoverable? If not, I have last week's backup Interesting enough, I did the same update on my iMac which runs a copy of this VM, and all that is fine.

Hi Coocooforcocoapuffs,
Please try removing Parallels Desktop and re-install again and check how it goes.
To remove Parallels Desktop, please refer to this article, http://kb.parallels.com/122653
To download, please use this link, www.parallels.com/directdownload/pd10

Note: Un-installing and re-installing Parallels Desktop will not affect your virtual machines.

 

[HumbertoL]

Hi Coocooforcocoapuffs,
Please try removing Parallels Desktop and re-install again and check how it goes.
To remove Parallels Desktop, please refer to this article, http://kb.parallels.com/122653
To download, please use this link, www.parallels.com/directdownload/pd10

Note: Un-installing and re-installing Parallels Desktop will not affect your virtual machines.

this doesn't work! Any other recommendations?

 

[DavidV2]

This exact same issue is happening to me. It's very likely something going on with the latest Parallels update. It just so happened I had the previous version - downloaded Win 10, installed it. Ran it, everything worked fine. Got the alert to upgrade parallels. Upgraded, booted Win 10 - got the same error as you. Since the VM was new, I deleted it, thinking the installation was corrupted and a fresh install would fix it. Reinstalled - halfway through the installation process (which only minutes prior before the Parallels upgrade had worked flawlessly) it failed with the exact same error.

 

[Maria@Parallels]

Guys, could you please generate the problem report and provide me with the report 8-digit ID number, in order to investigate issue further

 

[buckZor]

I am the original poster of this problem (https://forum.parallels.com/threads...st-destroyed-my-win10-virtual-machine.328956/) and my Problem Report ID is: 70558911