Kernal missing error...

Discussion in 'Installation and Configuration of Parallels Desktop' started by Sreekumar, Nov 8, 2017.

  1. Sreekumar

    Sreekumar Bit poster

    Messages:
    3
    Since yesterday my parallels on macOS has started throwing the following error. I tried reinstalling but very little success.
    - macOS High Sierra v10.13
    - Parallels Desktop Pro 13.1.1 (43120)
     

    Attached Files:

    Last edited: Nov 8, 2017
    Sreekumar, Nov 8, 2017
    #1
  2. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    445
    Hello @Sreekumar , please let us know the version of Windows virtual machine you are using. Thanks
     
    Alfena@Parallels, Nov 8, 2017
    #2
  3. Sreekumar

    Sreekumar Bit poster

    Messages:
    3
    Windows 8.1 Pro.
    It was updated regularly with all the updates.
     
    Sreekumar, Nov 9, 2017
    #3
  4. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    You may attempt Windows repair. Please visit http://bit.ly/2l0pk8h to download a Windows disk image, follow http://bit.ly/2h5t8aX to boot Windows from the disk image file, select 'Repair your computer' in the Windows installation setup screen and attempt the various troubleshooting options that appear. If this doesn't help, then reinstalling Windows is the only other option.Thanks!
     
    Meenakshi@Parallels, Nov 10, 2017
    #4
  5. Sreekumar

    Sreekumar Bit poster

    Messages:
    3
    Reinstalling Windows worked.
    Had to reinstall the Parallels Tools for seamless integration of macOS and Windows.

    thanks
     
    Sreekumar, Nov 14, 2017
    #5
  6. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     
    Meenakshi@Parallels, Nov 14, 2017
    #6

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