Kernel Panic with Parallels 11 and 12

A

AndreasH2

Bit poster
Parallels 12 used to work fine. Since this morning the program crashes macosx with a kernel panic. This is true for both Parallels 11 and 12.
trying to create a problem report from terminal (prlsrvctl problem-report --send) causes the same kernel panic.
I have tried the recommended steps listed on parallels knowledge base (repairing ACL permissions, new administrative account, reinstallation), and have had the same problem.
I therefore attached the kernel panic report. As I rely on parallels for some programs this is a real problem. Any help would be appreciated.
MacOsX: 10.12.3
Model Name:MacBook Pro
Model Identifier:MacBookPro11,5
Processor Name:Intel Core i7
Processor Speed:2.8 GHz
Number of Processors:1
Total Number of Cores:4
L2 Cache (per Core):256 KB
L3 Cache:6 MB
Memory:16 GB
Boot ROM Version:MBP114.0172.B13
SMC Version (system):2.30f2

++++++++++++++++++++++++++++++++++++++++++++++++++++++
Anonymous UUID: DELETED FOR SECURITY

Sun Mar 12 13:01:50 2017

*** Panic Report ***
panic(cpu 2 caller 0xffffff8007dce41e): "corrupt so_rcv: sb_mb 0 sb_cc 1\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.41.3/bsd/kern/uipc_socket.c:3708
Backtrace (CPU 2), Frame : Return Address
0xffffff91fabc3cc0 : 0xffffff80078f210c
0xffffff91fabc3d40 : 0xffffff8007dce41e
0xffffff91fabc3e50 : 0xffffff8007d9fb1a
0xffffff91fabc3ef0 : 0xffffff8007d9f883
0xffffff91fabc3f50 : 0xffffff8007e273ea
0xffffff91fabc3fb0 : 0xffffff80078a3f46

BSD process name corresponding to current thread: prl_naptd

Mac OS version:
16D32

Kernel version:
Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64
Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215
Kernel slide: 0x0000000007600000
Kernel text base: 0xffffff8007800000
__HIB text base: 0xffffff8007700000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)

System uptime in nanoseconds: 233649208776
last loaded kext at 233288765268: com.parallels.kext.vnic 11.2.2 32651 (addr 0xffffff7f8beab000, size 32768)
loaded kexts:
com.parallels.kext.vnic 11.2.2 32651
com.parallels.kext.netbridge 11.2.2 32651
com.parallels.kext.hypervisor 11.2.2 32651
com.parallels.kext.usbconnect 11.2.2 32651
com.github.kbfuse.filesystems.kbfuse 3.5.5
com.boxcryptor.BCFS.filesystems.bcfs 3.5.2
org.virtualbox.kext.VBoxNetAdp 5.0.26
org.virtualbox.kext.VBoxNetFlt 5.0.26
org.virtualbox.kext.VBoxUSB 5.0.26
org.virtualbox.kext.VBoxDrv 5.0.26
com.citrix.driver.net6im 1.1.9
com.deterministicnetworks.driver.dne 1.0.18
com.deterministicnetworks.driver.dniregistry 1.0.7
com.seagate.driver.PowSecLeafDriver_10_5 5.2.7
com.seagate.driver.PowSecDriverCore 5.2.7
com.apple.filesystems.smbfs 3.1.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.3f1
com.apple.filesystems.exfat 1.4
com.apple.driver.AudioAUUC 1.70
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.CoreStorageFsck 540.30.1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDAHardwareConfigDriver 278.56
com.apple.driver.AppleHDA 278.56
com.apple.driver.AppleGraphicsDevicePolicy 3.13.79
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.iokit.IOBluetoothSerialManager 5.0.3f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMDFramebuffer 1.4.8
com.apple.driver.AppleHV 1
com.apple.AMDRadeonX4000 1.4.8
com.apple.driver.AppleIntelHD5000Graphics 10.2.2
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleCameraInterface 5.57.0
com.apple.driver.AppleMuxControl 3.13.79
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD7000Controller 1.4.8
com.apple.driver.AppleIntelFramebufferAzul 10.2.2
com.apple.driver.AppleMCCSControl 1.2.15
com.apple.driver.AppleUSBStorageCoexistentDriver 404.30.1
com.apple.driver.AppleUSBCardReader 404.30.1
com.apple.driver.AppleTopCaseHIDEventDriver 104
com.apple.driver.AppleUSBTopCaseDriver 104
com.apple.iokit.IOBluetoothUSBDFU 5.0.3f1
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AirPort.Brcm4360 1130.3.1a5
com.apple.iokit.SCSITaskUserClient 394.30.2
com.apple.driver.AppleFireWireStorage 404.30.1
com.apple.driver.initioFWBridge 404.30.1
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 404.30.1
com.apple.driver.LSI_FW_500 404.30.1
com.apple.driver.Oxford_Semi 404.30.1
com.apple.driver.StorageLynx 404.30.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.30.3
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.3f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.3f1
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.driver.CoreStorage 540.30.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothFamily 5.0.3f1
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSurface 153.3
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.iokit.IOAudioFamily 205.12
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.6.1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 513.1
com.apple.driver.AppleGraphicsControl 3.13.79
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.kext.AMDSupport 1.4.8
com.apple.AppleGraphicsDeviceControl 3.13.79
com.apple.iokit.IOAcceleratorFamily2 289.32
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.iokit.IOUSBMassStorageClass 4.0.4
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.AppleMultitouchDriver 368.7
com.apple.driver.AppleInputDeviceSupport 76.4
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.AppleThunderboltDPInAdapter 4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.iokit.IOSCSIBlockCommandsDevice 394.30.2
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2
com.apple.iokit.IOFireWireSBP2 4.2.7
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 288
com.apple.iokit.IOFireWireFamily 4.6.5
com.apple.driver.AppleThunderboltNHI 4.1.8
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.41.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
 
Hi AndreasH2, please follow the steps suggested mentioned below:
1. Delete Eltima software from your Mac.
2. Restart Mac and check the issue.
3. If Mac still crashes, please do the following:
4. Open Terminal (Finder > Applications > Utilities > Terminal).
5. Copy the following command in the Terminal and execute it:
sudo /Library/Frameworks/EventUSB.framework/Support/uninstall
Note: You will need to enter your Mac password. You won't see it. Just type and press Return\Enter.
6. Restart Mac and check the issue.
 
PaulChris@Parallels said:
Hi AndreasH2, please follow the steps suggested mentioned below:
1. Delete Eltima software from your Mac.
2. Restart Mac and check the issue.
3. If Mac still crashes, please do the following:
4. Open Terminal (Finder > Applications > Utilities > Terminal).
5. Copy the following command in the Terminal and execute it:
sudo /Library/Frameworks/EventUSB.framework/Support/uninstall
Note: You will need to enter your Mac password. You won't see it. Just type and press Return\Enter.
6. Restart Mac and check the issue.
Click to expand...
Thanks. No Eltima software on the system. EventUSB.framework does not exist on the system.
 
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