Keyboard error after installation Macos Big Sur

Discussion in 'Installation and Configuration' started by LoeW, Jun 24, 2020.

  1. LoeW

    LoeW Bit Poster

    Messages:
    4
    Hi,
    Trying to login in my virtual Windows 10 by pincode, I discovered that keys '1' and '2' didn't work on my wireless keyboard.
    Therefore I attached the older non-wireless and there the problem was the same.
    Happily, my numeric pad worked well and I could login.
    Solution???
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, please collect the tech report right after the issue reproduced and post the report's ID here.
    Looking forward to your reply.
     
  3. LoeW

    LoeW Bit Poster

    Messages:
    4
    Sorry, forgot to mention that I am running Macos Big Sur since yesterday.
     
  4. LoeW

    LoeW Bit Poster

    Messages:
    4
    This is the report-id: 343258515
     
  5. Michael Pitt

    Michael Pitt Bit Poster

    Messages:
    52
    I see this same issue too - 1,2, T & Y keys don't work in any Windows 10 VM I have (1709, 2004 and also current Insider build). The keys work fine in a macOS VM.
     
  6. Michael Pitt

    Michael Pitt Bit Poster

    Messages:
    52
    Also, passing my bluetooth keyboard directly to the VM works. Laptop keyboard doesn't work at all.
     
  7. Michael Pitt

    Michael Pitt Bit Poster

    Messages:
    52
    Nice work around from another thread here: -

    Simply to go into Parallels app > Preferences > under your "Virtual Machine" (ie Windows 10), > Shortcuts > Add new shortcuts where you map "1" to "1", and so on. It's made life back to normal!
     
  8. kavyaM

    kavyaM Kilo Poster

    Messages:
    101
    @Michael Pitt Thank you for sharing the information. Please click Parallels Desktop icon || > Preferences > Shortcuts, select a particular virtual machine > click '+' > map they key to itself (From: 1, To: 1) > click "OK" > Repeat for all affected keys.
     
  9. RemcoM1

    RemcoM1 Bit Poster

    Messages:
    1
    @Michael Pitt
    Thanks for that tip, finally able to log in again. Tried way too much before searching here......
     
  10. GuyP3

    GuyP3 Bit Poster

    Messages:
    1
    Glad to find this -- thought I was going crazy!
     

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