Hi, Trying to login in my virtual Windows 10 by pincode, I discovered that keys '1' and '2' didn't work on my wireless keyboard. Therefore I attached the older non-wireless and there the problem was the same. Happily, my numeric pad worked well and I could login. Solution???
Hello, please collect the tech report right after the issue reproduced and post the report's ID here. Looking forward to your reply.
I see this same issue too - 1,2, T & Y keys don't work in any Windows 10 VM I have (1709, 2004 and also current Insider build). The keys work fine in a macOS VM.
Nice work around from another thread here: - Simply to go into Parallels app > Preferences > under your "Virtual Machine" (ie Windows 10), > Shortcuts > Add new shortcuts where you map "1" to "1", and so on. It's made life back to normal!
@Michael Pitt Thank you for sharing the information. Please click Parallels Desktop icon || > Preferences > Shortcuts, select a particular virtual machine > click '+' > map they key to itself (From: 1, To: 1) > click "OK" > Repeat for all affected keys.
@Michael Pitt Thanks for that tip, finally able to log in again. Tried way too much before searching here......