Launching Windows opens a full blue screen

[DennisD1]

Running the latest version of parallels. When I open Windows, a blue screen appears and nothing happens. I cannot get out of it to continue.

Help!!

 

[Dinesh@Parallels]

Hello DennisD1,
Could you please share few screenshots to us?

 

[DennisD1]

It's just a full blue screen - kind of Windows blue. I couldn't get a screenshot if I wanted to, as pressing any key on the keyboard does nothing. The only way out of it is through literally powering the mac off and on again. I'm stuck there.

 

[DennisD1]

This happens when as soon as I launch parallels on my mac.

 

[DennisD1]

Wow! I let the blue screen remain and it finally opened properly. Seems Windows was updating at the time and when it was finished, all works properly.

 

[PaulChristopher@Parallels]

G

Wow! I let the blue screen remain and it finally opened properly. Seems Windows was updating at the time and when it was finished, all works properly.

Great DennisD1, Glad your issue has been resolved. Feel free to reach out anytime. We are here to help!