license has reached its activation limit

Discussion in 'Licensing and Activation' started by ots, Feb 25, 2024.

  1. ots

    ots Bit poster

    Messages:
    2
    Hi,
    I changed my mac and I'm trying to activate parallels but am presented with the following error message?
    "This license has reached its activation limit and can no longer be used to activate new product copies."
    Can you please assist?
     
    ots, Feb 25, 2024
    #1
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    376
    Hi ots,

    We have made the required changes and you should be able to make use of your license now.
     
    Adeboye Adeotan, Feb 26, 2024
    #2
  3. ots

    ots Bit poster

    Messages:
    2
    it's didn't work upload_2024-2-26_20-11-6.png
     
    ots, Feb 26, 2024
    #3
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    528
    Hello,

    Thank you for your feedback.

    Please note. that we have reset the activation limit of your Parallels Desktop 17 license key.

    Please retry the activation and let us know if the issue persists.

    If the issue persists, we will create a support ticket to assist you.

    Thanks
     
    Avinash Bundhoo, Feb 26, 2024
    #4

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