License migration to new Mac

A

AngelS6

Bit poster
Hello,
I had problems with my old Mac and recently upgraded. Obviously Parallels already charged my bank for the update, but I can't install it because the license key is on my old (and broken) Mac. How can I recover my key?

Thanks in advance!
 
AngelS6 said:
Hello,
I had problems with my old Mac and recently upgraded. Obviously Parallels already charged my bank for the update, but I can't install it because the license key is on my old (and broken) Mac. How can I recover my key?

Thanks in advance!
Click to expand...
Hello,

We have verified your account and sent to you privately on Forums your license information.

Please check your inbox for the details.

We have also deactivated the licenses from your old machine

Let us know if this resolves your issue

Thanks
 
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