License reached its activation limit. Can not transfer to my new mac

Discussion in 'Installation and Configuration' started by BirolK, May 3, 2019.

  1. BirolK

    BirolK Bit Poster

    Messages:
    2
    I have a valid Parallels Desktop for Mac Subscription until 9/10/19 but I can't transfer this license to a new mac. I transfered all my files using Mac's default migration tool, but Parallels refuses to work. I tried everything (logout from old mac parallels account, uninstall parallels from old mac completely etc..) so none of the solutions provided in this forum seems to work.

    I am getting this error message: This license has reached its activation limit and can no longer be used to activate new product copies.

    Can somebody please clear my serial key so it will be available again to use on my new mac? The last four digits of my key is GKB8

    Regards
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, I've reset you r key, please check.
     
  3. BirolK

    BirolK Bit Poster

    Messages:
    2
    Hi Maria,

    Nope, it still doesn't work. The same exact error message. The error message is;

    https://prnt.sc/nkxjvm

    [​IMG]
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Please check your inbox and reply.
     
  5. ToddS7

    ToddS7 Bit Poster

    Messages:
    1
    I Have the same problem
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've reset your key, please check the issue.
     
  7. JacoS1

    JacoS1 Bit Poster

    Messages:
    2
    Hi,
    I bought a new Mac and get this message now.
    This license has reached its activation limit and can no longer be used to activate new product copies.
     
  8. LongS1

    LongS1 Bit Poster

    Messages:
    2
    I have the same issue, i got valid subscription until october, even after logout from old laptop, can't use the key to activate the new one, same error message, could you please check and resolve the key issue, thanks
     
  9. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've reset your license, please check the issue.
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've reset your license, please check the issue.
     
  11. LongS1

    LongS1 Bit Poster

    Messages:
    2
    Thanks for the prompt action, however still having the same error message showing, please see attachment for the screenshot
     

    Attached Files:

  12. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Please check your inbox for more info.
     
  13. CL_1

    CL_1 Bit Poster

    Messages:
    4
    Bonjour,
    L'activation de ma version de parallels desktop est impossible.
    Il est indiqué que le nombre maximum d'activation est atteint.
    Merci de votre aide
     
  14. DonovanD

    DonovanD Bit Poster

    Messages:
    14
    Hello, I have this same issue.
    I have logged out of Parallels Desktop on my old Mac, transferred the VM to my new Mac, logged into the new Mac and tried activating my existing subscription, but I keep receiving this message: "This license has reached its activation limit and can no longer be used to activate new product copies." I have tried using the App Store download of Parallels as well as the version downloaded from Parallels.com; but neither will allow me to activate my existing, unexpired subscription.
    Please advise on how to correct this issue.
    Thank you,
    Donovan
     
  15. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, your Parallels Desktop 10 has been reset. Please check the issue.
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've changed your key's internal settings, please check the issue.
     
  17. CarlosC9

    CarlosC9 Bit Poster

    Messages:
    1
    Hello @Maria@Parallels I am having the same issue with my subscription, just purchased a new MacBook and I cannot activate parallels, I receive the same error "this license has reached its activation limit and can no longer be used to activate new product copies"
    Please help
     
  18. RicardoG

    RicardoG Bit Poster

    Messages:
    6
    I am having the same issue. I can't transfer to my new MacBook Pro. Please help
     
  19. RicardoG

    RicardoG Bit Poster

    Messages:
    6
    @Maria@Parallels Ican't activate the license I get the locense limit errror. Can you help?
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, we've reset your Parallels Desktop 11 key, please check the issue and let us know if it's not that case.
     

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