When reinstalling Parallels on a Mac after a disk failure, I installed Parallels 16, entered the license key and got a message: "This license is already used to activate Parallels Desktop on another Mac. To activate Parallels Desktop on this Mac, it is recommended that you purchase a new license." Then when I clicked on "Activate this Computer", I got an error: "This license key is associated with another Parallels account. Please sign in using this account and try again." How to associate license key with the email where I received the key?
Hello, could you please provide us with your email address and license keys? (reply us back via the private message)