location not available on windows 10.1 start up

Discussion in 'General Questions' started by RobD8, Jan 23, 2019.

  1. RobD8

    RobD8 Bit poster

    Messages:
    2
    After a recent update (I think), I get an error on start up that "location is not available...C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable....
    upload_2019-1-23_7-20-56.png
    When i click ok, it brings up a black desktop with only the Recycle Bin icon. The bottom left windows start button doesn't work. When i double click the recycle bin, I get the error message: explorer.ext.....an attempt was made to reference a token that does not exist."

    What can I do?
     
  2. Hi RobD8. Please follow the steps from this Microsoft article and check if it works.
     
  3. RobD8

    RobD8 Bit poster

    Messages:
    2
    It did not work. I get this message: explorer.ext.....an attempt was made to reference a token that does not exist.
     
  4. One more, @RobD8 please let us know when the issue appeared? Maybe after some updates for example?
     

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