Logging into Parallels Forums from Safari results in error

Discussion in 'General Questions' started by jimcoyle, Aug 6, 2017.

  1. jimcoyle

    jimcoyle Kilo Poster

    Messages:
    154
    Often when logging into forums.parallels.com certificate errors appear both in Safari on the Mac, and IE on the PC. Why is this, and can it be fixed?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @jimcoyle , have you tried connecting to a different network and check?
     
  3. jimcoyle

    jimcoyle Kilo Poster

    Messages:
    154
    yes, this happens regardless of network. On a Mac on my home network, I get a certificate error and a message that my browser isn't recognized. On a PC at work, the certificate can't be verified and the company firewall prevents me from logging in.
     
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hi @jimcoyle, please share the screenshot of the certificate error message here so that we can check with it internally.
     
  5. SamS5

    SamS5 Bit Poster

    Messages:
    1
    TRY USING DIFFERENT TO CHECK IF YOU FACE SAME ISSUE .. I was having Same issue with PrintYo so i changed Browser

    REGARDS
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @SamS5 , thank you for sharing this with us. We appreciate your time and patience.
     

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