Logitech anywhere 2 mouse button not working in guest OS

E

EunsuY

Bit poster
I have used the Logitech anywhere MX mouse long time on windows 10 and ubuntu guest and all buttons works great as same as in the host OSX.
Recently I bought a new model of anywhere MX series, Logitech anywhere MX 2 mouse.
Although I finished all button setting on the Logitech Options Application, they didn't work on guest OS (windows and ubuntu).
Only left/right clicks work. other buttons don't work.
For example, if I map the fun1 button on the mouse to the 'Ctrl-W' key stroke, only 'W' key triggered on guest OS.
Ctrl, Option, and Command keys are not triggered on guest OS.
I'm using Parallels 11 and El Capitan.
Thanks.
 
Hi @EunsuY
1. Shut down the virtual machine.
2. Open virtual machine configuration > Hardware tab > Mouse & Keyboard > Optimize for games
3. Open Parallels Desktop Preferences and go to Shortcuts tab > OS X System Shortcuts. From Send OS X system shortcuts drop-down list chose Auto to pass shortcuts into the virtual machine only when it is in focus or Always to always pass shortcuts into the virtual machine.
 
Hi, @Guna@Parallels
I followed your instructions, but unfortunately, it's still not working.
I already tried all the possible methods in the setting in Parallels.
Nothing worked so far.
Thanks
 
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