Lost windows 10

Discussion in 'Mac OS X Guest OS Discussion' started by PaulG27, Jun 25, 2020.

  1. PaulG27

    PaulG27 Bit Poster

    Messages:
    3
    I've just opened parallels but windows 10 has disappeared and I have a screen asking me what I want to do. I've tried everything including contacting parallels but no luck. Can anyone help please as I desperately need to recover my account program. I've the latest version of parallels, never ever had a problem previously.
     
  2. Abishek@Parallels

    Abishek@Parallels Staff Member

    Messages:
    92
    Hello @PaulG27 Please check your Trash bin and see if the PVM file is been moved over there and if you do not find you can try retrieving the file from a Time Machine backup or a manual backup if you have taken on or else the only option is to create a new VM from scratch.
     
  3. PaulG27

    PaulG27 Bit Poster

    Messages:
    3
    I've checked and nothing. What I need to know is why it's not working as it shows on my desktop but it won't open as shown in the screenshot I sent in.
    I've tried setting up again and uploaded quicken from CD-ROM but when I try to open it it just flashes once but doesn't open
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,494
    Hi, could you share a screenshot of the issue with us please?
     
  5. PaulG27

    PaulG27 Bit Poster

    Messages:
    3
    Hi. Parallels has sorted it. It apparently went to icloud
     
    Maria@Parallels likes this.
  6. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    837
    Nice to know that it is sorted out. Please get back to us for any further queries.
     

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