MAC client not connecting after closing window

Discussion in 'Parallels Remote Application Server' started by gopher49, Jan 31, 2012.

  1. gopher49

    gopher49 Guest

    I'm runing the Mac client and I've noticed that if I close the client window and leave the icon in the taskbar after loading the client window again and clicking on an application nothing happens. It shows the IP address like it's about to connect but it never connects. I do not receive an error. If I quit the client via the taskbar icon and load it again I'm able to connect.

    Any suggestions?
     
  2. Anonymous

    Anonymous Guest

    gopher49, what version of the mac client in conjunction with what version of the server are u using?
     
  3. AeonDG

    AeonDG Bit poster

    Messages:
    8
    I'm having the same issue. (It also occurs on a seamless application 50% of the time when quitting it.) Mac Client 10.1.1207 (10.2.1204.0) with 10.1 AG Server (latest and greatest).

    If I open up the activity monitor, the process "2XClientSession" is still active even though I've logged off. The only way to log back in is to kill that process.

    This happens on both Snow Leopard 10.6.8 and Lion 10.7.2 on multiple machines.

    -Scott
     
  4. AeonDG

    AeonDG Bit poster

    Messages:
    8
    I'm having the same issue. (It also occurs on a seamless application 50% of the time when quitting it.) Mac Client 10.1.1207 (10.2.1204.0) with 10.1 AG Server (latest and greatest).

    If I open up the activity monitor, the process "2XClientSession" is still active even though I've logged off. The only way to log back in is to kill that process.

    This happens on both Snow Leopard 10.6.8 and Lion 10.7.2 on multiple machines.

    -Scott
     
  5. gopher49

    gopher49 Guest

    I have the most current version.. I just downloaded from the website about 2 weeks ago... v10.1.1204 and server version v10 build 1166.
     
  6. Anonymous

    Anonymous Guest

  7. paradoxdata

    paradoxdata Guest

    I opened a ticket for this very shortly after the release of the v10.1.1204 mac client, its actually a bug in the client not the server. Their response to me was to close the ticket as "No SLA" and after much pestering I was told on Feb 7th a new client would be "coming soon" that would "hopefully resolve the issue" its now the 24th, no client, still a hosed version.

    Its nice to know that fixing a major bug is such a priority for 2X. :(
     
  8. gopher49

    gopher49 Guest

    I'll try the upgrade this weekend. I'm not in production yet so this won't be a problem.
     
  9. bondchester

    bondchester Guest

    Thanks Ginex.

    Installed the Latest Beta 2X ApplicationServer XG V10.1.1236 and fixed all the problem with MAC Client.

    -
    David Huang
     
  10. Anonymous

    Anonymous Guest

    nice glad to hear that!
     
  11. Anonymous

    Anonymous Guest

    paradox, what bug are you talking about pls?
     
  12. AeonDG

    AeonDG Bit poster

    Messages:
    8
    V10.1.1236 Seems to be working much better for me. So far it's being well behaved on OSX 10.6.8.

    -Scott
     

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