Mac to PC Sharing, Drag and Drop, and Copy and Paste not work: version 18, Windows 10, Mac Ventura

Discussion in 'General Questions' started by TomT16, Mar 24, 2023.

  1. TomT16


    After an upgrade from Parallels Desktop 17 -> 18 running Mac Ventura and Windows 10 on a VM, all sharing, network presence, drag and drop, and copy and paste no longer works. I thought this problem may stem updates in the Windows firewall app. I've checked all relevant settings -- nothing works.

    Suggestions are welcome. Thanks.
  2. Pramesh Boodadoo

    Pramesh Boodadoo Parallels Support

    As a possible solution, kindly reinstall Parallels Tools: in the top menu click Actions > Reinstall Parallels Tools, wait for the installation to finish, restart the virtual machine.
    If the issue persists, please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you.

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