I got the Parallel version as 19.1.1 on the intel chip MacBook , all my vms including Kali and Windows failed. Kali went into busybox and Windows were in repair mode. I've tried everything online, restart, reinstall, repair, expend the memory and processors of vms etc. But all the approaches failed, and I've send a support request ticket to Parallel Support on 11/2, I've also tried to reply to Parallel Support since no respond has received. Please can anyone help me?
Hello @RyanEd , Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2. Collect a technical report (click Parallels icon on top of the mac menu bar > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9- ID in a reply to this message. Thanks!
The report ID is 443218760, and the ticket ID with other detailed about the problem I encountered is 4413770, thank you for the reply, I am looking forward to the support team's reply.
Hello @Ashley Chumun I haven't received repair aids from the support team yet, any chance for the follow up?
