Hi all,
For me it's more of an issue that the CTRL and function keys are being picked up by OSX instead of my Win8.1 VM. For example, in Windows I use Visual Studio 2013, and often use CTRL+Left/Right/Home/End to navigate around text, not to mention CTRL+<various keys> which are shortcuts in my Windows applications. These are now picked up by OSX which makes using these shortcuts difficult or impossible to use. I really don't want to have to re-map any of my shortcuts in either OSX or Windows (or Windows applications). I have found some workarounds, which I've included at the bottom of this reply.
For those of you wondering about my support email, Parallels support did get back to me with the following not-so-useful information:
Hello Daniel,
Thank you for your cooperation and patience. The issue now is handled by
Secondline Technical Support.
We have escalated your issue to our Development Team for further
investigation. They are continually working on issues that are escalated
from our Support Team, however do not share an ETA for a fix until one is
available.
If a fix is available it will be included in an upcoming software update. To
enable automatic updates, from the Parallels Desktop Menu, select
Preferences > General > Download Updates Automatically.
Since your issue has been escalated to our Developers Request Tracking tool,
and is no longer being worked on by Parallels Support, we will be marking
this support ticket as ³resolved². The Development Team does not provide
individual updates but if additional information is required or a workaround
becomes available shortly, Parallels will contact you directly. At this
time, no additional actions are required from you.
Thank you for your time and cooperation.
As you can see, they provided no information as to whether;
1. They have been able to reproduce this issue
2. This in fact a bug or desired change in behaviour
I indicated that I would like an answer to these two questions in the survey I completed in relation to this support request. It's great that they've escalated it, but we have been left completely in the dark.
Parallels support - please provide us with some more information as to whether you've even acknowledged this issue. I appreciate an ETA is difficult to provide, but it is useful for us to know whether you can reproduce this issue or not - and whether it is a desired change in behaviour or not. Even if it cannot be resolved immediately, a KB article acknowledging the problem would be great.
Workarounds
Meanwhile, I have noticed that one workaround for the CTRL key shortcuts is to add the CMD key to the combination. For example, in Visual Studio 2013 to perform a 'Find in files' the shortcut is CTRL+SHIFT+F. Because I have this mapped to something else in OSX, it gets picked up by OSX instead of my VM. Using the workaround, I can press CTRL+CMD+SHIFT+F which appears to send CTRL+SHIFT+F to my VM, triggering the desired action in Visual Studio. The same applies to CTRL+Left/Right, i.e. if I press CTRL+CMD+Left/Right, my cursor in Windows moves backwards and forwards by one work just as it did with CTRL+Left/Right before.
It is also worth noting that I have my keyboard VM shortcuts profile set to 'Generic', so that no shortcut translation is being done. For those of you experiencing trouble with Alt+Tab being picked up by OSX, I think changing the setting here might solve your problem:
Of course, you could also simply modify the Alt+Tab shortcut specifically rather than disabling all keyboard translations. Using this configuration Alt+Tab switches between applications inside my Windows VM, and CMD+Tab switches between applications running on my OSX host.
Hope this helps some of you.
Cheers,
Daniel.