merge two accounts with licenses

Discussion in 'General Questions' started by AndreasS28, Jan 23, 2021.

  1. AndreasS28

    AndreasS28 Bit Poster

    Messages:
    1
    Good day,

    I have two accounts with an active license each, invoices are available.

    Is it possible to combine these accounts into one account with all licenses?

    Many many thanks.

    Kind regards
    Andreas
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello Andreas,
    could you share with us your Parallels Accounts email addresses and license keys via the private message.
    We will be glad to help
     
  3. ChrisW44

    ChrisW44 Bit Poster

    Messages:
    1
    Hello, I too have this issue. I messaged your twitter support account and have heard nothing back. id like to do this soon as I want to upgrade both my licences. I have two accounts each with one licence in each. Thank you.
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    please sorry for the delay in response.
    Could you provide us with your license key and Parallels Account email address please?
     
  5. PatrickB25

    PatrickB25 Bit Poster

    Messages:
    2
    Hi Maria, I have this same issue. Our school has a business account with licenses for desktop for mac 12 & 14 and we have two additional accounts that have been created with other licenses. I need to get all licenses transferred to the business account. Thanks you.
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    could you share with us your licenses via the private message please?
     
  7. PatrickB25

    PatrickB25 Bit Poster

    Messages:
    2
    Will do, thanks for the response.
     

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