Microsoft 365 cannot be activated

Discussion in 'Windows Virtual Machine' started by ClemensS2, May 22, 2020.

  1. ClemensS2

    ClemensS2 Bit poster

    Hi, I have installed MS Office (microsoft 365) under Parallels 15 (Win7Pro) on a Mac with Catalina. So far everything is running fine, however, I cannot activate the installed MS Office. The process alway says the server cannot be reached. I have full internet access under Win7Pro in Parallels. This should not be the problem. I contacted Microsoft. The activation hotline had no idea and passed me on to the technical service. When the technical service heard it is under Parallels they told me that they cannot help me. I should asked in forums. May Paralles or Catalina prevent the activation process sending out the request to the Microsoft server? Please help :)
  2. Hello, could you please share with us a screenshot of the error message (about the activation) with us?

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