Migrate to new MacBook: This license key is already registered in a different account

Discussion in 'Installation and Configuration' started by Andre13, Feb 1, 2020.

  1. Andre13

    Andre13 Bit Poster

    Messages:
    2
    Hi Support!

    In 2018 i bought a license of Parallels Desktop 14 and used it on my MacBook Pro. Now i got a new MBP and migrated all data via the OS Migration Assistant. I cannot manage to activate Parallels on the new Mac. When it want to register the Licence-Key i bought into my account (with which i bought the key!!!) it says "This license key is already registered in a different account".

    How can i register the key to my account and activate it on the new mac?
     
  2. Andre13

    Andre13 Bit Poster

    Messages:
    2
    Hey Support,

    anyone there? I could really need your help, since i need parallels :)

    thank you!
     
  3. JorgM4

    JorgM4

    Messages:
    4
    YES! Here also...
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,535
    Hi, please provide us with your key, new email and the old email which you've used for the key registration.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,535
    Hey, in order to transfer your key from old account to the new one please share with us your key, old email and new email address.
     

Share This Page