Modifier keys not working with sharemouse client

[KenT3]

Configuration:
1. Sharemouse client is installed on real Windows 7 system and real Yosemite system
2. Windows 7 (or Windows 8) vm hosted on Parallels on Yosemite system
3. Keyboard/mouse on real Windows 7 system is being used to control Yosemite system

Problem: While in vm modifier keys (CTL, ALT, SHIFT) have no effect

Observations:
a) Mouse and keyboard, including modifier keys work in host OS (Yosemite)
b) Mouse and keyboard, except modifier keys work in vms

I have searched for reports of others with this problem to no avail. Is this a known issue?

 

[EdF2]

I'm having the same problem, did you ever contact sharemouse or find a fix?

 

[Ram@Parallels]

Hi All,
Please go to the Parallels Desktop menu > Preferences > Shortcuts tab > System Shortcuts > set 'Send System Shortcuts' option to 'Always'.
Restart Virtual Machine and use Ctrl, Alt, Shift keys and let us know how it works.

 

[EdF2]

No luck. I also tried mapping the keys (shift->shift) as described in another support entry. IIRC, this was also a problem with Synergy some time ago.

 

[Ram@Parallels]

Hi, Go to VM Configuration > Hardware Tab > Check the settings of Mouse & Keyboard > Smart Mouse and choose Auto-detect for the games and check how it works.

 

[acc1]

EXACT same problem. I've tried auto-detect, mapping SHIFT... everything mentioned across a dozen threads. No luck. At best, my shift key sometimes (rarely) works. If I plug a keyboard directly into the Mac, it also works.

This isn't a user or configuration issue. It's a flat out bug. FIX IT.