Mouse cursor is HUGE

S

seand2

Bit poster
Hello, i am displaying parallels on an external monitor with Windows 10, and my mouse cursor is gigantic.
I cant seem to find a way around this except for opting for the "optimize for retina display" when configuring the VM; however, shouldn't I be running on "scaled" since i am displaying on a non retina external monitor?
Also when I do run on "optimize for retina" Cad programs show small test in some dialogues and bigger in others that is quite discouraging to use.

Any help or advice would be great!
 
seand2 said:
Hello, i am displaying parallels on an external monitor with Windows 10, and my mouse cursor is gigantic.
I cant seem to find a way around this except for opting for the "optimize for retina display" when configuring the VM; however, shouldn't I be running on "scaled" since i am displaying on a non retina external monitor?
Also when I do run on "optimize for retina" Cad programs show small test in some dialogues and bigger in others that is quite discouraging to use.

Any help or advice would be great!
Click to expand...
I had the same problem and after loading Windows10, I clicked on Settings (above the start button) and the typed "mouse" in the search block in the upper right. Several mouse options appeared and I believe I selected "size" or something like that. Now my mouse arrow is small, maybe smaller than I like. I also selected "mouse trails".
 
StarShot said:
I had the same problem and after loading Windows10, I clicked on Settings (above the start button) and the typed "mouse" in the search block in the upper right. Several mouse options appeared and I believe I selected "size" or something like that. Now my mouse arrow is small, maybe smaller than I like. I also selected "mouse trails".
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yeah i thought i could getter smaller there, but it already at the smallest size....
I think the resolution is the problem, i cant figure this out, i'm back to using it on optimized for retina display even though its displaying on a low pixel external monitor..
 
seand2 said:
yeah i thought i could getter smaller there, but it already at the smallest size....
I think the resolution is the problem, i cant figure this out, i'm back to using it on optimized for retina display even though its displaying on a low pixel external monitor..
Click to expand...
That's strange. The large size of my mouse annoyed me, but I had other fish to fry. After seeing your complaint, I went into Setting, found the mouse setting, selected the smallest size and to be truthful, I think it's a bit too small for my 13" MBA. Without "trails", I probably would go for the next bigger option.

What size computer do you have?
 
Im on a 2014 15" Retina MacBook Pro with dedicated graphics, but as i mentioned earlier, I run parallels (windows 10) on an external monitor. So, I opted for the "scaled" version found in the graphics section in parallels settings. When i do that the VM show a huge mouse cursor already at the smallest setting found in the windows option.
 
seand2 said:
Im on a 2014 15" Retina MacBook Pro with dedicated graphics, but as i mentioned earlier, I run parallels (windows 10) on an external monitor. So, I opted for the "scaled" version found in the graphics section in parallels settings. When i do that the VM show a huge mouse cursor already at the smallest setting found in the windows option.
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Hi could you please provide us with the screenshot of the issue and also with the problem report? You can generate the Problem report using this KB
Please reply us back with the report ID.
 
@maria you can't take a screenshot with the cursor visible, especially with cmd + Shift + 4 as that is the one to clip, naturally involving the cursor to make the clipping rectangle.
I can usually fix the problem by resizing the Windows window as I run in a windowed mode.
 
This fixed the huge mouse pointer problem for me: enter Coherence mode, and then exit Coherence mode.
Note that in general, if I move between using my Thunderbolt display and my Macbook's retina display, I try to shut down my Parallels VM first, and restart it once the monitor change has been made. In the case of the big mouse pointer, I failed to follow said protocol.

Parallels folks, here is more info:
As far as I can tell, this issue is due to switching monitors, which in my case, involves either using my Macbook's integrated retina display, or my Apple Thunderbolt display. So, the following scenario lead to the giant mouse pointer:
* Running Windows 10 in non-coherence mode on the retina display.
* Sleep machine.
* Attach Thunderbolt monitor, and wake machine.
* Try to put the Mac to sleep (with Parallels VM still running). Sleep failed. Windows or Parallels crashed, and I needed to do a force quit, which took a long time to complete.
* Restarted, launched Parallels, and mouse pointer was huge. Restarted the machine multiple times, but this did not fix the issue.

In looking at Windows display settings, it appeared that the Win 10 VM believed that it was running on a monitor with the resolution of my retina laptop's display. Various attempts at restarting with the Thunderbolt display attached, detached, etc, had no effect.
 
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HI @Arun@Parallels, I have exactly the same issue. I upgraded to windows 10 (I had been waiting to make sure that parallels had time to fix their issues) and now have the issue detailed here. I'm on the latest version of windows 10, latest version of parallels (Version 14.1.0 (45387)). @JasonM16's solution does solve this, but this should be fixed. This is what we pay for.
 
@EdwardB3 could you provide us with more info about the issue please? When the cursor became huge? When you start VM? May be when you're using specific application? Just please give us step-by-step instructions how to reproduce this issue. Thanks in advance.
 
I've found this occurs when running Windows 10 on an external 4K display, set to display at 3840x2160, and Windows' magnification of text and other window elements to 200%. The pointer is included in that magnification.
 
I am having this same problem. MacBookPro running Parallels Desktop 15 15.1.2 with a Win 10 VM. buckZor's post is the only way I have found to reduce the cursor size... "This issue continues, easiest fix is just to slightly resize the VM window, that fixes it everytime for me. Annoying, but easily corrected."
 
BrianC23 said:
I am having this same problem. MacBookPro running Parallels Desktop 15 15.1.2 with a Win 10 VM. buckZor's post is the only way I have found to reduce the cursor size... "This issue continues, easiest fix is just to slightly resize the VM window, that fixes it everytime for me. Annoying, but easily corrected."
Click to expand...
Hi, Parallels Tools reinstallation didn't help, right?
 
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