Mouse in Win10 1903 using incorrect position (cannot click where cursor is)

Discussion in 'Windows Guest OS Discussion' started by JohanS4, Jun 21, 2019.

  1. JohanS4

    JohanS4 Bit Poster

    Messages:
    7
    ReportId: 316198411
    See this screen recording: https://imgur.com/qEKhpXQ
    I have P12, just updated to Win10 1903 from 1803 (which was fine). I have reinstalled P Tools - no change.[​IMG]
    I run dual monitors. Whenever I try to use both monitors (full screen or not), the mouse is somehow registering click events at a different location than the cursor.
     
  2. TylerT1

    TylerT1 Bit Poster

    Messages:
    1
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,696
    Hi, please try to use "optimize for games" option from VM configuration.
    If it doesn't help add this boot flag devices.usb.mouse=0 at VM configuration-> Hardware-> Boot order
     
  4. JohanS4

    JohanS4 Bit Poster

    Messages:
    7
    I have tried this: the problem remains the same.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,696
    Thanks for the provided results. Could you please generate problem report with the added bootflag after the issue reproduced and reply us with the report's ID.
     

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