Mouse in Win10 1903 using incorrect position (cannot click where cursor is)

[JohanS4]

ReportId: 316198411
See this screen recording: https://imgur.com/qEKhpXQ
I have P12, just updated to Win10 1903 from 1803 (which was fine). I have reinstalled P Tools - no change.

I run dual monitors. Whenever I try to use both monitors (full screen or not), the mouse is somehow registering click events at a different location than the cursor.

 

[TylerT1]

gf

 

[Maria@Parallels]

ReportId: 316198411
See this screen recording: https://imgur.com/qEKhpXQ
I have P12, just updated to Win10 1903 from 1803 (which was fine). I have reinstalled P Tools - no change.

I run dual monitors. Whenever I try to use both monitors (full screen or not), the mouse is somehow registering click events at a different location than the cursor.

Hi, please try to use "optimize for games" option from VM configuration.
If it doesn't help add this boot flag devices.usb.mouse=0 at VM configuration-> Hardware-> Boot order

 

[JohanS4]

Hi, please try to use "optimize for games" option from VM configuration.
If it doesn't help add this boot flag devices.usb.mouse=0 at VM configuration-> Hardware-> Boot order

I have tried this: the problem remains the same.

 

[Maria@Parallels]

I have tried this: the problem remains the same.

Thanks for the provided results. Could you please generate problem report with the added bootflag after the issue reproduced and reply us with the report's ID.