Mouse scroll not working

[JamesL2]

....in a specific program. This did work on my Intel-based Mac, but the same program on my M2 Mac is not working. Not sure how to kick it into gear.

 

[Adeboye Adeotan]

....in a specific program. This did work on my Intel-based Mac, but the same program on my M2 Mac is not working. Not sure how to kick it into gear.

Hello JamesL2,

To aid us in troubleshooting this issue, kindly provide us with

1. The name/model of the mouse.
2. Please collect an additional technical report(click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
3. Confirm if the mouse scroll works outside the specific program and in general on your virtual machine.