Move Parallels 10 to another computer

Discussion in 'General Questions' started by FrankD4, Mar 2, 2019.

  1. FrankD4

    FrankD4 Bit poster

    Messages:
    1
    Like many others who posted in this forum I would like to move my Parallels Desktop 10 to a new computer. The corresponding knowledge base article seems to describe this procedure only for newer releases as it works with entries from the menu that do not exist in Parallels Desktop 10.

    Could someone please help me to deactivate my license key so that I can do a fresh install on my new Mac?

    THANKS!

    Regards,
    Frank
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
    Note: If you have macOS X Sierra or above, buy and use the latest version.
     

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